Privacy Policy
How we protect and handle your personal information
Introduction
This Privacy Policy describes how Traksify ("we," "our," or "us") collects, uses, and shares your personal information when you use our services, including our mobile applications, websites, and AI Companion Advisors.
We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our services to you.
Personal Information
When you use our services, we may collect the following personal information:
- Contact information (name, email address, phone number)
- Account credentials and profile information
- Payment information for subscription services
- Device information (IP address, device type, operating system)
- Location data for tracking services
- Health and activity data for monitoring services
How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer
Information Sharing and Disclosure
We may share your personal information in the following situations:
| Situation | Information Shared |
|---|---|
| With Service Providers | We may share your information with third-party vendors to facilitate our service delivery |
| For Business Transfers | We may share or transfer your information in connection with any merger or sale of company assets |
| With Affiliates | We may share your information with our affiliates, including our parent company Alemanni Private Limited |
| With Business Partners | We may share your information with our business partners to offer you certain products, services or promotions |
| With Your Consent | We may disclose your personal information for any other purpose with your consent |
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction or damage.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update or delete the information we have on you
- The right of rectification to have your information corrected if inaccurate
- The right to object to our processing of your personal information
- The right of restriction to request we limit how we use your personal data
- The right to data portability to receive a copy of your information
- The right to withdraw consent at any time where we relied on your consent
Third-Party Services
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: messenger@traksify.com
- By visiting our website: https://traksify.com/contact
Last Updated: October 2025